Secret Agent Property Services understands the importance of protecting your rights to privacy. Secret Agent is subject to the Privacy Act 1988 in relation to handling personal information and we comply with the ten National Privacy Principles contained in the Act.
This privacy policy describes the way Secret Agent collect, use and discloses your personal information and your rights in relation to our management of your personal information. This policy may be updated from time to time.
Why do we need your personal information?
The collection of your personal information assists us in providing to you the most accurate advice. If you do not provide your personal information we may not be able to assist you with the provision of our services.
We may also collect information from you to give you the option of receiving our updates and invitations to be involved in Secret Agent activities such as our blog alerts or pod cast updates. If you do not wish to receive such notifications, please let us know.
Which kind of personal information do we collect?
Personal information is information that identifies an individual. During the course of providing our services we may collect your personal information such as your name, address, phone number, email address and contact details.
How do we collect your personal information? We ordinarily collect your personal information directly from you. However, there may be occasions when we collect your information from other sources, such as from a publicly maintained register.
To whom will your personal information be disclosed?
Your personal information will be disclosed for the purpose for which we collect it. That is, to provide our services to you. In our providing our services, we may disclose your information to third parties that we engage to perform related services. Any such disclosure is always on a confidential basis.
We may also disclose your personal information if we have been instructed by you to perform a service and deem it necessary to do so, with your consent or where the disclosure is required by law.
Is your personal information secure?
Secret Agent will take all reasonable steps to ensure that the personal information provided to us is protected against loss, misuse, unauthorised access, modification or disclosure.
Can you access the personal information that we hold about you?
Yes, you have a right to access your personal information that we hold. Where basic enquiries are made, for instance, relating to your name, contact details and the matters in respect of which we are acting for you, there will ordinarily be no fee charged for retrieving this information. However, if the enquiry is more involved, a fee may be charged for the retrieval and provision of such information.
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